Purer ٠ Fresher ٠ Safer ٠ Tastier ٠ Water
These Terms and Conditions apply to all orders placed via AquaNu Filtration Systems Ltd.’s online shop www.staypurewater.com. These Terms and Conditions of the company AquaNu Filtration Systems Ltd, Slieve Road, Hackballscross, Dundalk, Co. Louth, Ireland, A91 ENP6; Company Registration No.: 392463 proprietor of the online shopping website www.staypurewater.com (hereinafter referred to as ‘Seller’) shall apply to all contracts concluded between a consumer or an entrepreneur (hereinafter referred to as ‘Client) and the Seller relating to all goods and/or services presented in the online shop www.staypurewater.com of the Seller. A consumer pursuant to these General Terms and Conditions is every natural person concluding a legal transaction for a purpose attributed neither to a mainly commercial nor a self-employed occupational activity. An entrepreneur pursuant to these General Terms and Conditions is any natural or legal person or partnership with legal capacity acting in the performance of a commercial or self-employed occupational activity when concluding a legal transaction.
The inclusion of the Client’s own conditions is herewith objected to, unless other terms have been stipulated. Unless expressly approved by the Seller to the contrary, the Seller cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.
The Seller reserves the right to amend these Terms and Conditions at any time deemed appropriate and necessary.
The purchase contract is concluded with AquaNu Filtration Systems Ltd. The product descriptions in the Seller’s online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client. The Client may place their products in their cart without obligation and amend their entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by the Client clicking on the order button which indicates the Clients acceptance of the Seller offer concerning the goods contained in their cart. Once the Client has sent their order they will receive a follow-on confirmation via e-mail.
The language available for concluding the contract is English. The text of the contract will not be saved by the Seller.
Delivery costs/ charges may apply and if applicable theses delivery costs/ charges are added to the product prices as displayed. Delivery charges are explained within individual product offers. The Seller only dispatch goods via the shipping agents the Seller uses who are DHL; pick up/ collection by the Client is not possible.
Unless otherwise stated in the product descriptions, prices indicated are total prices and include the statutory value-added tax. Any possible additional delivery and dispatch costs are specified separately in the respective product description.
In case of delivery to countries outside the European Union, additional costs may incur in individual cases for which the Seller is not responsible, and which have to be borne by the Client. This includes for example transfer fees charged by banking institutes (transfer charges, exchange fees) or import duties or taxes (customs). Such costs regarding money transfer may also incur, if delivery is not made in a country outside the European Union and the Client carries out the payment from a country outside the European Union.
The following payment method is available in our online shop:
Credit/ Debit Card
With the submission of the order, the Client is sending the Seller their credit/ debit card details at the same time. After the Client is identified as the legal cardholder, directly after the order, the Seller’s payment agent will ask the Client’s credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the Client’s credit card company and the cost of the purchase is charged to the Client’s credit/ debit card.
STRIPE Online Bank Transfer Payment
After placement of the order, you will be forwarded to the online STRIPE website. In order to pay the invoice amount via STRIPE, you must have an online banking account with PIN/TAN process for participating in STRIPE, identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction will be carried out by STRIPE and debited to your account directly thereafter.
For consumer the following applies:
If the goods are delivered with obvious damage caused during delivery, the Client must report the defect to the Seller’s haulier contractor logistic supply provider DHL and notify the Seller without delay. Failure to make a complaint or to make contact does not in any way affect the Client’s legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so the Client helps the Seller to assert its own claims against the carrier or transport insurer.
Applicable to businesses:
The risks of accidental loss or deterioration of the goods will transfer to the Client once the Seller has submitted the purchased item package to DHL the nominated haulier contractor logistic provider for forwarding to the defined person or establishment. The Client must examine the goods immediately after their delivery by the Seller, as far as this is practicable in the ordinary course of business, and upon the discovery of any defect the Client must immediately give notice thereof to the Seller. Should the Client fail to comply with the instructions set out therein; the goods will be deemed to have been approved unless the defect was not detectable on inspection. This shall not apply if a given defect has been concealed by us deceitfully.
The Seller is under a legal duty to supply products that are in conformity with this contract. For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Opening the capsule invalidates warranty.
The Seller shall in any case be liable without limitation for claims due to damages that have been caused by the Seller, the Seller’s legal representatives or legal agents for injury to life, limb or health for deliberate or grossly negligent breach of duty for guarantee commitments, where agreed towards consumer. Except these cases, the Sellers civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.
We have submitted to the following codes of conduct:
Trusted Shops Quality Criteria
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.
If you are a business, Irish law applies, to the exclusion of the UN Sales Convention.